Corporate Social Responsibility Can Improve Job Performance for Frontline Employees
CHICAGO, May 9, 2014 /PRNewswire-USNewswire/ — Companies looking to engage their frontline workforce can leverage their corporate social responsibility (CSR) activities. New research shows when and how CSR can improve the job performance of frontline employees. Companies rely on frontline employees − salespeople, customer service representatives, account managers, and the like − to serve customers profitably. Yet, these [...]








